Governing the collection, use, and stewardship of personal information.
This Policy governs how The Class Lion collects, uses, stores, and discloses personal information in connection with theclasslion.com (the “Site”) and the programs we offer (the “Programs”).
It applies to any parent or legal guardian (“you,” the “Parent”) who visits the Site, enrolls in a Program, or communicates with us, and to information a Parent provides about a child in their care (the “Child”). By using the Site or enrolling in a Program, you agree to the practices described below.
The Class Lion is operated by Mr. Karl James Leeuwen as a sole proprietorship operating in Vancouver, British Columbia, Canada. Karl Leeuwen is our Privacy Officer and the sole individual with access to the personal information described in this Policy.
We collect only the personal information reasonably necessary to operate the Site and deliver a Program — nothing more.
Our Programs are built around a Parent's own structured observation of their Child. Over the course of a Program, you may provide us with your Child's age, and your own written observations and responses to a structured set of check-in and diagnostic questions describing your Child's participation.
We do not verify or supplement this information independently. It comes entirely from your own responses — never from direct interaction with, testing of, or observation of your Child by The Class Lion. Where a developmental readout is offered as part of a Program, it is generated exclusively from your answers, and its accuracy depends entirely on the information you provide. We do not independently evaluate, test, or diagnose your Child in any clinical sense.
We do not collect, receive, or store your banking credentials, card numbers, or account passwords — only a record that a payment was made, its amount, and its date.
The Site may collect limited technical information automatically, such as general browser and aggregate visit data. See Section 9 (Cookies & Analytics).
Some programs we offer involve more than a short list can capture. If you enroll in one, participating will involve sharing further information appropriate to its scope and duration, beyond what is listed above. Rather than attempt to enumerate every category of information that may arise over the course of a longer program here, we apply the same principles throughout: identifiable information is handled as described in Sections 6 and 7, de-identified information is treated as described in Section 3, and nothing about you or your Child is ever sold.
Information described above is used to:
Once information about a Child's participation has been de-identified, we consider it part of The Class Lion's own program record, and we use it, indefinitely, to document and communicate how well the Programs work, including to clinicians, researchers, and the public, and in materials describing the Programs to families considering them. In this way, what a family observes and shares also helps shape a clearer picture of the Program for the families who run it after them. Any names or identifying details are used in this way only with your specific, separate permission, given at the time. We do not sell personal information under any circumstance.
The Class Lion's Programs are designed for children generally between the ages of six and eleven. The following governs how that reality is handled:
We rely entirely on the accuracy and completeness of information you provide about your Child.
If you believe your Child has provided us with information directly, contact us using the details in Section 14 and we will address it promptly.
Information described in this Policy is held using Gmail, for email correspondence and program communication; Google Forms and Google Sheets, for program check-in responses and record-keeping; and Google Drive, for document and spreadsheet storage. Program emails, including scheduled check-ins, are sent through MailerLite, our email delivery provider. Email sent directly from the Site is routed through Bluehost, our web hosting provider, before reaching Gmail. None of this routing, or any of these systems, is used to make any information public in any way — everything held in them is accessed exclusively by Karl Leeuwen. For reference, these providers' own privacy policies describe how they handle information on their systems: Google, MailerLite, and Bluehost.
Payment information is limited to what passes directly between your financial institution and ours during an electronic bank transfer; no separate payment processor is involved.
We retain information that identifies you or your Child for as long as reasonably necessary to deliver your Program, to maintain a reference record of past cohorts, and to meet legal and accounting obligations — or until you request deletion under Section 11, subject to records we are required by law to retain.
Aggregate, de-identified information, as described in Section 3, is retained indefinitely, for as long as The Class Lion continues to operate. This does not include using an identifiable family's name or story without separate permission.
We do not sell, rent, or trade your information, or your Child's information, to any third party.
We may disclose information where required to do so by law, regulation, legal process, or a lawful governmental request, or where we reasonably believe disclosure is necessary to protect the safety of a Child, a Parent, or another person.
The Class Lion operates from Vancouver, British Columbia, Canada. The providers described in Section 5 may store or route information through servers located outside of Canada, including in the United States. This section serves as the notice required of us under British Columbia's Personal Information Protection Act (PIPA) and, where applicable to information handled outside the province, Canada's federal Personal Information Protection and Electronic Documents Act (PIPEDA), regarding this cross-border transfer. Consistent with these laws, we take reasonable steps to ensure information transferred in this way receives a comparable standard of protection, and access remains restricted to Karl Leeuwen at all times.
We have registered a Google Analytics account for the Site, which we may use, now or in the future, to understand in aggregate how the Site is visited and used. We do not currently use Google Analytics, or any other tool, to build advertising profiles, to retarget visitors with paid advertising, or to track you across other websites, and it is not our practice to do so. Our approach is to demonstrate the value of our Programs directly, not to pursue people who show interest elsewhere online. Cookies may be controlled through your browser settings; see Google's privacy policy, linked in Section 5, for how Analytics handles information on its end.
We take reasonable measures to protect the information we hold, including limiting access to systems that store it. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security of any information provided to us.
You may have the right to access, correct, or request deletion of personal information we hold about you or your Child, and to withdraw consent to our continued collection and use of it. You may exercise any such right by writing to us under Section 14, and we will respond within 30 business days, as required under British Columbia's Personal Information Protection Act. This right applies to information that identifies you or your Child; it does not extend to the aggregate, de-identified information described in Section 3, which by that point no longer identifies any individual family.
You may unsubscribe from our email communications at any time using the link in any message. Unsubscribing while actively enrolled in a Program may affect our ability to deliver it.
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC), which oversees compliance with PIPA: oipc.bc.ca, or by phone at (250) 387-5629.
The Class Lion reserves the right, at its sole discretion, to decline to enroll a Parent in a Program, or to discontinue an existing enrollment, at any time. Where this occurs, your information and your Child's information continue to be handled in accordance with Section 6 (Data Retention) and Section 11 (Your Rights and Choices) above.
We may revise this Policy from time to time. The date at the top reflects when it was last revised. Where a change materially affects how your information, or your Child's information, is handled, we will take reasonable steps to notify Parents currently enrolled in a Program.
This Policy is governed by the laws of the Province of British Columbia, including the Personal Information Protection Act (PIPA), and the applicable federal laws of Canada, including PIPEDA. If you reside outside Canada, you may hold additional rights under the law of your own jurisdiction, and we will work with you in good faith to honor them.
Questions regarding this Policy, or requests concerning your information or your Child's information, may be directed to:
Mr. Karl James Leeuwen — The Class Lion
privacy@theclasslion.com
We are committed to handling your family's information with care, transparency, and respect for your privacy.